| Q.
|
|
How can I add money to my card? |
| A. |
|
You can add money to your Demon Express account at Value Transfer Stations (VTS) located in the libraries and near the main computer labs. You can also call the Cashier's Office and add money with your credit card, or visit the office and add value with cash.
Loop: 312/362-6744; Lincoln Park: 773/325-7810. |
 |
|
|
| Q. |
|
Is there a
minimum requirement to open a Demon Express account? |
| A. |
|
An account can be started by inserting
as little as $1.00 at a Vend Transfer Station or at the Cashier's
Office. |
|
|
|
| Q.
|
|
Why aren't
these costs just included in tuition? |
| A. |
|
The university uses the Intelliprint system to equitably allocate the cost of printing to those students who benefit directly from the service since less than half of DePaul students make prints on university printers. |
|
|
|
| Q.
|
|
If there is
a problem with the printer, will I get a refund? |
| A. |
|
At staffed locations, problem jobs can be reprinted at no cost. Otherwise, refunds can be obtained from the Document Services department at 312/362-5711. |
|
|
|
| Q.
|
|
Will the system
be efficient for students in a hurry? |
| A. |
|
A goal of this project is to reduce
the long lines for printing in the labs and other high-volume locations.
This can be achieved by increasing the number of printer sites while
at the same time, reducing the number of prints made. The new system
is easy to use and instructions will be provided. Staff will also
be available to assist or answer questions. |
|
|
|
| Q.
|
|
Is this system
used at other universities? |
| A. |
|
Yes. Harvard, Marquette, UCLA, Berkely,
Louisville, and Georgetown are among the many universities using the
program. |
|
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|
